Privacy Policy

At Re Knott, we take your privacy as seriously as we take our craftsmanship.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from reknott.com (the "Site"). We are committed to protecting the privacy and security of our clients worldwide.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you regarding bespoke orders and custom designs.
• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our new collections and craftsmanship journal.

3. Sharing Your Personal Information

We share your Personal Information with carefully selected third parties to help us use your Personal Information, as described above. For example, we use analytics tools to help us understand how our customers use the Site. We also share your shipping information with our trusted logistics partners to ensure safe delivery of your luxury rugs.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@reknott.com or by mail using the details provided below:

Re Knott Studio
123 Design Avenue
Mumbai, Maharashtra 400001
India